1. General Information
This website, www.camillagabrieli.com (the "Website"), is operated by Camilla Gabrieli Inc., a company headquartered in Los Angeles, California, United States ("Camilla Gabrieli," "we," "us," or "our").
These Terms & Conditions govern access to and use of our Website and purchases made directly through it.
By using our Website or placing an order, you agree to these Terms & Conditions, together with our Shipping & Delivery, Returns & Exchanges, and Privacy Policies, as applicable.
Nothing in these Terms limits any mandatory rights available to consumers under applicable law.
2. Our Products
Camilla Gabrieli creates luxury footwear handcrafted in Italy using carefully selected materials and specialist production techniques.
We make reasonable efforts to ensure that product descriptions, images, colors, dimensions and other information displayed on our Website are accurate.
Due to differences in display settings and the natural characteristics of certain materials, minor variations in appearance may occur.
Natural variations in leather and other materials are not necessarily defects.
3. Orders and Acceptance
By placing an order, you confirm that the information provided is accurate and that you are legally capable of entering into a purchase agreement.
An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.
We reserve the right to decline or cancel an order before acceptance where reasonably necessary, including in cases of unavailable inventory, suspected fraud, incorrect pricing or payment authorization issues.
If we cancel an order after collecting payment, we will arrange a refund to the original payment method.
4. Prices and Payment
Prices are displayed in the currency selected on the Website, subject to the payment and currency options available at checkout.
Applicable taxes, delivery charges and import-related charges will be disclosed as required before purchase.
We reserve the right to change prices at any time. Price changes will not affect orders already accepted.
If a material pricing error occurs, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order, subject to applicable law.
Payment must be completed using an accepted payment method. Orders may be subject to payment verification and fraud-prevention screening.
5. Shipping and Delivery
Shipping destinations, delivery estimates, costs and customs information are described in our Shipping & Delivery Policy.
Delivery estimates may vary according to product availability, destination and carrier conditions.
Where an order cannot be fulfilled within the agreed or legally required timeframe, we will notify the customer and provide the options required by applicable law.
6. Returns, Exchanges and Refunds
Returns and exchanges for purchases made directly through www.camillagabrieli.com are governed by our Returns & Exchanges Policy.
Returned footwear must meet the applicable condition requirements, including restrictions on wear or damage to outsoles, insoles, uppers, heels and embellishments.
Nothing in our Returns & Exchanges Policy excludes statutory rights concerning defective, damaged or nonconforming goods.
Products purchased through authorized third-party retailers or marketplaces are subject to the applicable seller's terms and return procedures.
7. Preorders and Customized Products
Certain merchandise may be available for preorder or may be produced to a customer's individual specifications.
Estimated production or dispatch dates will be communicated before purchase.
Products specifically personalized or made to individual specifications may not qualify for discretionary cancellation or returns where permitted by applicable law.
Any applicable exclusions will be disclosed before an order is placed.
8. Purchase for Personal Use
Products offered through the Website are intended for personal use.
Purchases made for unauthorized commercial resale, distribution, counterfeiting or other unlawful purposes are prohibited.
We reserve the right to refuse or cancel orders where we reasonably believe such activities are involved, subject to applicable law.
Wholesale and commercial purchasing inquiries should be directed to Camilla Gabrieli Inc.
9. Intellectual Property
The Website and its original content, including the Camilla Gabrieli name, logos, trademarks, photographs, videos, artwork, copy, graphics and product-related creative materials, are owned by or licensed to Camilla Gabrieli Inc. and protected to the extent provided by applicable intellectual property laws.
No content from the Website may be reproduced, distributed, commercially exploited or used to promote unauthorized merchandise without prior written permission, except as otherwise permitted by law.
Nothing in these Terms grants users ownership of or a license to Camilla Gabrieli intellectual property beyond the limited permission necessary to browse and use the Website for lawful personal purposes.
10. Website Use
Users agree not to misuse the Website, interfere with its operation, attempt unauthorized access, introduce malicious software, collect personal information unlawfully or use the Website for fraudulent or illegal purposes.
We may restrict access where reasonably necessary to protect the Website, our customers and our business.
11. Third-Party Services
Our Website may use third-party services for payment processing, shipping, analytics, marketing or other operational purposes.
Certain services may be subject to their own terms and privacy practices.
Links to third-party websites are provided for convenience. We are not responsible for independently operated websites or their content, except as required by law.
12. Product Care
Our footwear requires appropriate care according to its materials and construction.
Customers are encouraged to review our Product Care guidance.
Damage caused by misuse, improper handling or ordinary wear is not automatically evidence of a manufacturing defect.
Nothing in this section limits statutory guarantees or other rights relating to defective products.
13. Disclaimer and Limitation of Liability
We make reasonable efforts to maintain the accuracy, security and availability of our Website.
The Website may occasionally be unavailable due to maintenance, technical issues or events outside our reasonable control.
To the extent permitted by applicable law, Camilla Gabrieli Inc. excludes liability for indirect or consequential losses arising from use of the Website.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable consumer guarantees and statutory remedies.
14. Privacy
Our collection, use and disclosure of personal information are described in our separate Privacy Policy.
By using the Website, you acknowledge that personal information will be handled as described in that policy, subject to any consent or other legal requirements that apply.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of California, United States, without prejudice to any mandatory consumer protections that apply in the customer's country or jurisdiction of residence.
Any dispute-resolution or jurisdiction provisions will apply only to the extent permitted by applicable law.
16. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our business, services, applicable laws or operational practices.
The revised Terms will be published on this Website with an updated effective date.
Changes will not retroactively alter the contractual terms governing orders already accepted, except where permitted by law or agreed with the customer.
17. Contact
For questions regarding these Terms & Conditions, please contact:
Camilla Gabrieli Inc.
Los Angeles, California, United States